Libraries and Operations
Will the libraries re-open?
Throughout the pandemic York University Libraries continued to offer online and other remote services to ensure students have access to important learning materials and support faculty. To expand access to these vital materials a comprehensive plan to safely implement curbside pickup is anticipated to start by June 29, 2020. Visit https://researchguides.library.yorku.ca/covid19services/libraryclasses for more information.
How can I borrow a book and pick it up?
To expand access to content not available online, a comprehensive plan to safely implement “curbside pickup” of library materials and services to increase digital content is anticipated to start by June 29, 2020. Please visit https://researchguides.library.yorku.ca/covid19services/libraryclasses for more detailed information.
What parking arrangements should I make if I’m driving to campus?
Parking is temporarily being provided on a complimentary basis on the Keele and Glendon campuses. Community members must park in a valid parking space to avoid receiving a municipal ticket. Parking & Transportation Services is developing plans for the eventual return to paid parking on campus. Visit https://parking.info.yorku.ca/ for more information.
What transportation services are operating?
Community members should check with public transit agencies to verify current routes and schedules as changes have occurred over the last number of weeks. Transportation Services will update transit agencies servicing the University about on-campus activity levels as this evolves.
Campus shuttle services are not currently operating. Parking & Transportation Services is developing plans for the resumption of services that may be required as on-campus activity evolves.
Are food outlets open?
Please visit the Food Services web site at yorku.ca/food for a current list of food outlets that are open and their hours of operation. In accordance with current Toronto Public Health requirements, food outlets that are open are operating on a take-out only basis.
How can I get my YU-card?
If you are currently only taking online classes or are working remotely, you do not require a YU-card at this time. If you are attending campus for work or classes and require a YU-card either for door access or for meal plans, new/replacement YU-cards are being issued by appointment only at the YU-card Office in 200 William Small Centre. Please visit yorku.ca/yucard for details.
My YU-card is expiring. Do I need to replace it?
All YU-cards with expiration dates between April-May 2020 are being automatically extended on a monthly basis in the YU-card system to ensure continuity of services for cardholders. You do not need to obtain a new card at this time.
Is the Bookstore open?
The Bookstore is open in the cloud for online orders only at this time and is currently providing free shipping across Canada. Please visit https://www.bookstore.yorku.ca/ for current updates and to shop online for course materials and York apparel. The Bookstore also provides digital textbook options for many courses.
How is campus mail being processed?
Inbound and outbound mail is being processed by Mailing Services, on a pick-up/drop-off basis on the Keele and Glendon campuses. For details on services, locations and hours of operation please visit https://ancillary.info.yorku.ca/business-operations/mailing-services/ for more information.
If I need some IT support, where do I go?
Please visit https://computing.yorku.ca/returningtocampus/ for information regarding IT support at York.